Additional testimonials

Yesterday, we shared with you statements from satisfied clients of Home Team Communications. Their positive experiences only whetted their expectations for the release of Commtrol in early June. Today, we present some perspectives from the exact same perspective.

From the CEO of a technology company: “Bob Glassman and Home Team Communications are people I have come to trust for all aspects of our voice and data communications management, for several years. Today, it is extremely difficult to find an organization that can consistently combine both ethics and expertise. [Our firm] has consistently been able to derive extreme value from this relationship.”

From the chief business manager of a good-sized Midwestern school district: “My relationship with Bob Glassman dates back almost twenty years and has continued because of his firm’s honest work ethic and the value gained by being able to turn over our voice and data circuit decisions to Home Team Communications. The elements of trust and expertise are the overriding reasons why HTC performs consistently. We are excited about their release of the Commtrol web tool to even enhance the level of support and provide even more savings.”

Enthusiastic recommendations come from entities of all shapes and sizes. The thought process in all cases is the same and is very sound: if Bob Glassman and Home Team Communications have been able to deliver great service and value to us up to this point, how much better will everything be once Commtrol hits the streets?

Commtrol product description

We have discussed many different aspects about the new Commtrol product in the lead-up to the early June launch. The question of what it does specifically is certainly very relevant and we'll tackle it right here.

Commtrol is an Internet-based program that masters an area that is critical, but generally overlooked facet of a successful voice and data communications operation: the basic relationship with your voice and data circuit providers. It will reshape and revolutionize an area normally taken on by the person who “grabbed the short straw”:

^ It will document the exact voice and data services which are being purchased. Immediate returns are usually found here, between unused lines/circuits, slamming, cramming and other costly predatory products that are found in a majority of accounts.

^ It provides the ultimate method of minimizing any and all outages with your telephone and Internet services. Home Team Communications has close to one hundred years of direct experience…of which much has been spent determining the absolute best methods of fixing what every client tells us is the most adverse business condition they can potentially encounter. Our intense thought processes cover every possible outage…and HTC has cultivated and nurtured the top contacts at almost every major provider. This only happens when you have proven experience and we dare anyone else to challenge us.

^ It tells you when all of your voice and data contracts expire. What are the prudent options that you should look at… ahead of time? When should this be done? Are you subject to costly conversion to month to month rates or the time consuming of dealing with “evergreen” clauses? We address these questions for you.

The usefulness of Commtrol and Home Team Communications is by no means limited to these matters, but they provide a very useful starting point for understanding how transformational Commtrol can be for your business.

Our track record: past is prologue

As we've been starting to lay out on the blog this week, the Commtrol product represents the culmination of decades of work on the part of Home Team Communications and Bob Glassman. We're going to be communicating several different elements about Commtrol, HTC and Bob leading up to the early June product launch. Today, we're going to revisit some past accomplishments on behalf of grateful clients to demonstrate Commtrol's capacity to help businesses in powerful ways once it is on the market.

These grateful words come from the mouth of a telecommunications director for a public agency in Northeast Ohio:

"I have worked with Bob Glassman and various members of his related staff since 1990. During that time, he has always been consistent regarding his desire to do only what is best for his customers. During the mid nineties, he worked tirelessly with me to retrieve a mid five figure refund from a large, regional phone circuit vendor. What was most impressive is that he spent countless hours knowing that personally, he wouldn’t receive one penny of the returned funds. He always works for what is right- a rare quality in the telecommunications business. Since the mid nineties, Bob wanted to produce a tool to document all voice/data circuits (and eliminating all unnecessary lines), providing the best tools to reduce any outages, and manage contracts in the most efficient manner. Home Team Communications Commtrol tool has been well-thought-out and should provide real value."

This gentleman draws a straight line between his past experiences with Home Team Communications and what he expects of a future with Commtrol:

"I have worked with Bob and his Home Team Communications staff for over a decade. As the person running the operation of an Alarm Central Office monitoring station, we have to protect the lives of sometimes up to 100,000 clients and countess more people. We have found Bob and his organization as the only voice and data firm that always acts more like a business partner…on a 24/7 basis. Also, Home Team has found and retrieved thousands of dollars of overcharges from our local line provider. Trust is everything in a business relationship and in my years in the alarm business, I have never had representation as quality as what they have consistently provided us. I am looking forward to the Commtrol tool to enhance their already great service."

There's a very good reason that we're interspersing background about Bob and Home Team Communications with descriptions of the Commtrol product as we move closer to the early June release: because one cannot receive the full picture without both aspects of the narrative. The product itself is sensational and will aid in the efficiency of businesses greatly, particularly in the realms of managing and reducing voice and data network costs and hassles. But any invention, great though it may be, is worthless without the personal commitment and integrity of the people behind it. It is necessary to witness examples of the positive ethos of Bob and Home Team Communications in order to fully appreciate what their wonderful new product can do -- and the above examples illustrate this point eloquently.

Commtrol mission statement

Any entity worth its salt can enunciate its mission statement in a manner that is straightforward and easy-to-follow. Home Team Communications is certainly able to do just that. We are reproducing it here in an attempt to help you get a better handle on the capabilities that have gone into comprising the Commtrol product. Certainly, in the lead-up to the early June Commtrol launch, we will continue to get across as many different elements of this story as we possibly can.

COMMTROL MISSION STATEMENT

Implement a web tool that will simply and uniquely provide definitive value in voice and data circuit (network) cost containment and reduction by:

^ Distinctively documenting all voice and data facilities,

^ Providing the optimal method to minimize all phone and data circuit outages, and

^ Managing all contracts in an exclusive, intelligent and objective manner.