Commtrol final functionality pending

The evolution continues on the Commtrol website! Clients have been able to log in to check on the product as it is taking shape and the final behind-the-scenes touches are being applied.

Product creator Bob Glassman is making the final adjustments to the beta version. One tip that we can give you is to have your cookies enabled for the site so that your account can be processed smoothly each time you log in.

In addition to the services available once you log in, there are other pages that work hand-in-hand with this blog in order to provide information about the Commtrol experience:

^ The home page
^ A documentation of services rendered, from The Mission Statement to The Commtrol Advantage to Cost Containment Planning to Voice & Data Facilities Planning
^ In-depth references
^ Contact information

We will of course continue updating you here on the progress of the site and how the final tweaks are coming for this revolutionary product. Your voice and data networks, both wired and wireless, will now be able to be managed with greater efficiency and savings than ever before.

Commtrol keywords: qualifications

Yesterday, we revisited the recently posted testimonials about Bob Glassman and Home Team Communications as their long-awaited brainchild Commtrol gets ready to hit the market in early June. That column touched upon the personal qualities seen in Bob and HTC by grateful clients. Today, we examine the professional equivalents of these keywords:

^ Consistent

^ Efficient

^ Extreme Value

^ Rare Quality

^ Well Thought-Out

^ Value

^ Deep Experience

^ Creativity

^ Optimal

^ Significantly Upgrade

^ Insightful

^ Expertise

^ Enhance

Commtrol keywords: ethics

With the June launch of Commtrol fast approaching, we thought it was worth revisiting the core characteristics cited in the testimonials posted earlier on the blog. These statements refer to the work of Bob Glassman and Home Team Communications, the entities responsible for the creation of Commtrol.

Here are the most relevant words relating to the ethical qualities of Bob and HTC:

^ Tireless

^ Impressive

^ Determination

^ Objectivity

^ Trust

^ Ethics

^ Honest

^ Work Ethic

Tomorrow, we’ll go over the professional characteristics cited in the same testimonials that back up these personal qualities with the mark of telecommunications management excellence.

The evolution of the Commtrol site

We've been spotlighting the Commtrol product here and its forthcoming availability through the Commtrol website. This product of Home Team Communications has only had, to this point, a fairly basic site with contact information. But we're now finally beginning to see the form of what is taking shape and it is exciting indeed.

With the motto "Ethics. Value. Success." providing a guidepost on the site, customers will now find a login feature that will allow them to begin to experience the wonders of the product. With other links to "Service," "References" and "Contact Us," users can now locate educational material about Commtrol directly on the site as well as at our communications hub here.

Subsequently, we'll cover "Service" here in some detail and we'll keep filling in the blanks as to why Commtrol will be the greatest coordinator of quality voice and data telecommunications service ever invented.

Hard times remind us of need for ethics

In the 1980s, insider trading scandals hit Wall Street and a number of savings & loan institutions were compromised by malfeasance, causing a costly industry-wide collapse. In more recent years, terms such as “Enron,” “WorldCom” and “subprime mortgage meltdown” have become synonymous in the public mind with business corruption and the consequences to the public and economy at large when the full impact of the damage hits home.

Essentially, whenever boom times in America are burning the hottest, the temptation among many to cut corners to exploit additional opportunities always grows. Many succumb to this temptation, and it’s only when the country hits a downturn that we’re reminded yet again of what happens when powerful institutions stray from their mandate to compete aggressively but within legal parameters.

The country is in another of these down economic cycles presently, and yet again, the significance of good business ethics has been hammered home. Viewed through this prism, the work of Bob Glassman and Home Team Communications is even important.

Throughout his career, Bob has aggressively and honestly advocated for his clients in terms of taking care of their voice and data communications needs. We’ve recounted examples here on the blog of instances where Bob has gone to bat for a client without anything tangibly in it for him or HTC. In so doing, he’s proved that even in the cutthroat world of business, a good deed can be more than its own reward, because he has engendered fierce loyalty in return – as evidenced by the passionate testimonials we have recounted here.

Those who know Bob Glassman and Home Team Communications the best are on pins and needles waiting for the release of Commtrol in early June. They know that any product that ties together fully, and somehow manages to improve on, a lifetime of work on Bob’s part must be something quite special indeed. We can honestly promise you that every aspect of Commtrol – from coordinating HTC’s business advocacy efforts to the streamlined management of voice and data communications service to the illumination of telecommunications needs going forward – will be unlike anything the market has ever seen before.

Consumer services for business

It's very common to think of consumer advocacy simply as benefiting end users -- purchasers of products who are trying to avoid deficiencies in their acquired items. But, contrary to that mental image, consumer services do indeed exist for businesses -- and Bob Glassman's Home Team Communications group exemplifies the example better than anyone.

We've documented previously -- on this occasion -- and this one -- and this one as well -- that Bob and HTC go the extra distance for clients, even when there is nothing tangible to be gained in a given situation. The loyalty furnished by HTC is not dependent on short-term or convenient considerations -- it's a constant component of the business, because Bob wouldn't have it any other way.

In so doing, HTC functions as an advocate for businesses much in the same manner that consumer entities perform for individual buyers. This inventive approach bestows immense competitive advantages on their clients, who can achieve vast efficiency.

And it bears repeating in this space -- this level of service has been furnished even before the launch of Commtrol. Once this product, the culmination of so much hard work (and currently, beta testing), hits the streets in early June, current and future clients of HTC will benefit like never before.

Commtrol’s vast capacity for cost containment

Businesses face constant challenges in terms of trying to keep their voice and data communications costs in line. Service providers are always keeping them on their toes with various practices that are not necessarily in the best interests of the companies receiving the services.

Home Team Communications can take proactive methods in many cases to prevent these costly practices from occurring in the future and can also set up a personalized plan to insure peak efficiency. This is an optional part of the Commtrol comprehensive set of services.

HTC can either empower you or we can establish a comprehensive plan to maximize control of your voice and data network facilities. The latter option provides a custom-designed program that essentially lets HTC set up and maintain your existing database of voice and data facilities as well as serving as the liaison to your service providers. Either way, we will save you a ton of labor hours and aggravation.

Also, Home Team can design a personal and detailed strategy for your company’s ultimate cost containment and survivability planning.

This includes a detailed network design and development of a process to allow the most efficient management of your network (especially if you have a wide area network or multiple offices). We can also create a design of the route and alternative route of your voice/data lines from the phone company’s central office. Also, we can advise you on the setup of your equipment (phone system and data hardware) room in terms of power, ventilation, demarc location, space planning, ergonomics, and cleanliness, as well as establishing procedures to maintain the area.

Finally there is someone you can TRUST- Home Team Communications and our Commtrol program, which will be rolled out in early June.

Additional testimonials

Yesterday, we shared with you statements from satisfied clients of Home Team Communications. Their positive experiences only whetted their expectations for the release of Commtrol in early June. Today, we present some perspectives from the exact same perspective.

From the CEO of a technology company: “Bob Glassman and Home Team Communications are people I have come to trust for all aspects of our voice and data communications management, for several years. Today, it is extremely difficult to find an organization that can consistently combine both ethics and expertise. [Our firm] has consistently been able to derive extreme value from this relationship.”

From the chief business manager of a good-sized Midwestern school district: “My relationship with Bob Glassman dates back almost twenty years and has continued because of his firm’s honest work ethic and the value gained by being able to turn over our voice and data circuit decisions to Home Team Communications. The elements of trust and expertise are the overriding reasons why HTC performs consistently. We are excited about their release of the Commtrol web tool to even enhance the level of support and provide even more savings.”

Enthusiastic recommendations come from entities of all shapes and sizes. The thought process in all cases is the same and is very sound: if Bob Glassman and Home Team Communications have been able to deliver great service and value to us up to this point, how much better will everything be once Commtrol hits the streets?

Testimonials about Home Team Communications

Aside from Bob Glassman and Home Team Communications, the creators of Commtrol, the people most qualified to assess the new Commtrol product are the ones whose businesses have dealt with Bob and HTC over the years. They are the ones who have reaped the benefits of many of the elements that have gone into the production of Commtrol. Until the actual product hits the market in early June, theirs is the best outside perspective available. As such, we present some more testimonials on the work of HTC and the expected benefits of Commtrol.

Here are comments from a CEO whose firm is a leading owner and operator of corporate data facilities both domestically and overseas: “I am very please to have known and worked with Bob Glassman for over twenty years. He possesses deep experience in corporate voice and data communications, and has the creativity and determination to create the optimal program to manage all aspects of voice and data circuits. I am excited about the potential of his Commtrol program to significantly upgrade the operations of any company that values their network connectivity and cost structure.”

And to demonstrate the flexibility in terms of the scale of the application – here’s a statement from a village clerk about Bob’s work with her small municipality: “The Village has used Bob Glassman as its sole representative and advisor with our voice and data lines for close to twenty years. During that whole time, he has always been of worth to us because of his objectivity, insightful and current view of the telecommunications industry, and consistent, 24/7 support. We are excited about Home Team Communications’ release of its Commtrol web tool which should allow us to even be more pro-active over our cost containment as well as support, which in our case is crucial, having a police and fire department.”

Bigger businesses or smaller ones, public sector or private – it matters not. Home Team Communications has demonstrated an ability to get the job done for clients of all stripes and Commtrol will now be the icing on the cake.

Commtrol product description

We have discussed many different aspects about the new Commtrol product in the lead-up to the early June launch. The question of what it does specifically is certainly very relevant and we'll tackle it right here.

Commtrol is an Internet-based program that masters an area that is critical, but generally overlooked facet of a successful voice and data communications operation: the basic relationship with your voice and data circuit providers. It will reshape and revolutionize an area normally taken on by the person who “grabbed the short straw”:

^ It will document the exact voice and data services which are being purchased. Immediate returns are usually found here, between unused lines/circuits, slamming, cramming and other costly predatory products that are found in a majority of accounts.

^ It provides the ultimate method of minimizing any and all outages with your telephone and Internet services. Home Team Communications has close to one hundred years of direct experience…of which much has been spent determining the absolute best methods of fixing what every client tells us is the most adverse business condition they can potentially encounter. Our intense thought processes cover every possible outage…and HTC has cultivated and nurtured the top contacts at almost every major provider. This only happens when you have proven experience and we dare anyone else to challenge us.

^ It tells you when all of your voice and data contracts expire. What are the prudent options that you should look at… ahead of time? When should this be done? Are you subject to costly conversion to month to month rates or the time consuming of dealing with “evergreen” clauses? We address these questions for you.

The usefulness of Commtrol and Home Team Communications is by no means limited to these matters, but they provide a very useful starting point for understanding how transformational Commtrol can be for your business.