Hard times remind us of need for ethics

In the 1980s, insider trading scandals hit Wall Street and a number of savings & loan institutions were compromised by malfeasance, causing a costly industry-wide collapse. In more recent years, terms such as “Enron,” “WorldCom” and “subprime mortgage meltdown” have become synonymous in the public mind with business corruption and the consequences to the public and economy at large when the full impact of the damage hits home.

Essentially, whenever boom times in America are burning the hottest, the temptation among many to cut corners to exploit additional opportunities always grows. Many succumb to this temptation, and it’s only when the country hits a downturn that we’re reminded yet again of what happens when powerful institutions stray from their mandate to compete aggressively but within legal parameters.

The country is in another of these down economic cycles presently, and yet again, the significance of good business ethics has been hammered home. Viewed through this prism, the work of Bob Glassman and Home Team Communications is even important.

Throughout his career, Bob has aggressively and honestly advocated for his clients in terms of taking care of their voice and data communications needs. We’ve recounted examples here on the blog of instances where Bob has gone to bat for a client without anything tangibly in it for him or HTC. In so doing, he’s proved that even in the cutthroat world of business, a good deed can be more than its own reward, because he has engendered fierce loyalty in return – as evidenced by the passionate testimonials we have recounted here.

Those who know Bob Glassman and Home Team Communications the best are on pins and needles waiting for the release of Commtrol in early June. They know that any product that ties together fully, and somehow manages to improve on, a lifetime of work on Bob’s part must be something quite special indeed. We can honestly promise you that every aspect of Commtrol – from coordinating HTC’s business advocacy efforts to the streamlined management of voice and data communications service to the illumination of telecommunications needs going forward – will be unlike anything the market has ever seen before.

Commtrol’s vast capacity for cost containment

Businesses face constant challenges in terms of trying to keep their voice and data communications costs in line. Service providers are always keeping them on their toes with various practices that are not necessarily in the best interests of the companies receiving the services.

Home Team Communications can take proactive methods in many cases to prevent these costly practices from occurring in the future and can also set up a personalized plan to insure peak efficiency. This is an optional part of the Commtrol comprehensive set of services.

HTC can either empower you or we can establish a comprehensive plan to maximize control of your voice and data network facilities. The latter option provides a custom-designed program that essentially lets HTC set up and maintain your existing database of voice and data facilities as well as serving as the liaison to your service providers. Either way, we will save you a ton of labor hours and aggravation.

Also, Home Team can design a personal and detailed strategy for your company’s ultimate cost containment and survivability planning.

This includes a detailed network design and development of a process to allow the most efficient management of your network (especially if you have a wide area network or multiple offices). We can also create a design of the route and alternative route of your voice/data lines from the phone company’s central office. Also, we can advise you on the setup of your equipment (phone system and data hardware) room in terms of power, ventilation, demarc location, space planning, ergonomics, and cleanliness, as well as establishing procedures to maintain the area.

Finally there is someone you can TRUST- Home Team Communications and our Commtrol program, which will be rolled out in early June.

Testimonials about Home Team Communications

Aside from Bob Glassman and Home Team Communications, the creators of Commtrol, the people most qualified to assess the new Commtrol product are the ones whose businesses have dealt with Bob and HTC over the years. They are the ones who have reaped the benefits of many of the elements that have gone into the production of Commtrol. Until the actual product hits the market in early June, theirs is the best outside perspective available. As such, we present some more testimonials on the work of HTC and the expected benefits of Commtrol.

Here are comments from a CEO whose firm is a leading owner and operator of corporate data facilities both domestically and overseas: “I am very please to have known and worked with Bob Glassman for over twenty years. He possesses deep experience in corporate voice and data communications, and has the creativity and determination to create the optimal program to manage all aspects of voice and data circuits. I am excited about the potential of his Commtrol program to significantly upgrade the operations of any company that values their network connectivity and cost structure.”

And to demonstrate the flexibility in terms of the scale of the application – here’s a statement from a village clerk about Bob’s work with her small municipality: “The Village has used Bob Glassman as its sole representative and advisor with our voice and data lines for close to twenty years. During that whole time, he has always been of worth to us because of his objectivity, insightful and current view of the telecommunications industry, and consistent, 24/7 support. We are excited about Home Team Communications’ release of its Commtrol web tool which should allow us to even be more pro-active over our cost containment as well as support, which in our case is crucial, having a police and fire department.”

Bigger businesses or smaller ones, public sector or private – it matters not. Home Team Communications has demonstrated an ability to get the job done for clients of all stripes and Commtrol will now be the icing on the cake.

Scope of distribution

As we mentioned during our introductory post here on the Commtrol blog, the product is targeted largely at the Northern Ohio market in its early stages. But it's worth pointing out that Home Team Communications has worked with, and will continue to work with, national and international companies with offices spread out all over the earth. The common denominator is that they all have a presence of some kind in Northern Ohio. So it should be understood that the effectiveness of Commtrol is not, nor will it ever be, limited to this single geographic area; it's simply the region targeted first at the outset.

Indeed, on a case-by-case basis, Home Team Communications has offered, and will continue to offer, products and services on a national basis, particularly when it comes to helping clients recoup monies lost to fraud. HTC's Bob Glassman takes his role as an advocate very seriously and considers his ethical approach to business resolution to be the cornerstone of his, and Commtrol's, effectiveness. Subsequent testimonials on this blog will illuminate the doggedness Bob has displayed on behalf of grateful clients.

As we move forward towards the early June launch of Commtrol, we'll illustrate examples of Bob and HTC's record of commitment to the businesses that they have worked on behalf of, and we'll demonstrate how this approach stands apart in an increasingly cutthroat world. Additionally, we'll be speaking at length on how Commtrol promises to revolutionize the process of managing voice and data network costs, both wired and wireless.

We're now only two weeks away from the momentous launch of Commtrol and this week, we start to roll out some of the aforementioned specifics. The excitement of being a part of a significant invention like this is palpable to us and we look forward to continuing to share the story with you.